PRIVACY POLICY

31 August 2026

Last updated: 23.04.2026
Company: Hadıyev Məhəmmədəli Fəxrəddin VÖEN 1202614302
Website: aisalespos.com

1. General provisions

This Privacy Policy explains how personal data is collected, used, stored, shared and protected when you use the SaaS, POS, e-commerce, mobile application, web panel, integration and related services provided by VÖEN 1202614302 (the “Company”, “we”, “our”), which represents the AISALESPOS platform.

By using the Service, you confirm that you have read and understood the principles set out in this Privacy Policy.

2. Data we collect

We may collect data in the following categories:

2.1. Account and registration data

first name, last name
company name
telephone number
e-mail address
user name
login identifiers
position and role data

2.2. Business and operational data

product data
prices
stock and inventory data
orders
sales and return records
branch, cash register, user and device data
customer data
payment statuses
account and subscription data

2.3. Technical data

IP address
browser type
device type
operating system
login history
crash logs
system activity logs
data collected through cookies and similar technologies

2.4. Support and communication data

support requests
e-mail correspondence
chat messages
complaints and enquiries
training and consultancy records

3. How we collect data

We may obtain data in the following ways:

when you register
when you create an account and enter data
when you carry out sales, orders, inventory and other operations
when you contact us
when you connect an integration
through cookies and analytics tools
through data received from third-party services

4. Purposes for which data is used

We may use the collected data for the following purposes:

to create and manage accounts
to provide and operate the services
to keep POS and e-commerce functions active
to manage payments, subscriptions and plans
to provide technical support
to ensure security and prevent fraud
to carry out analytics and product improvement
to comply with legal obligations
to send notifications, technical updates and important information
to investigate risk, abuse and unauthorised use

5. Legal grounds for processing

Depending on the applicable legislation, the processing of personal data may be based on the following legal grounds:

performance of a contract
compliance with a legal obligation
legitimate interest
the user's consent
security and the prevention of fraud
protection of rights and resolution of disputes

6. Sharing of data

We may share data with the following:

hosting and cloud providers
payment providers
SMS and e-mail services
analytics and monitoring services
integration partners
technical contractors
legal requests and government authorities
advisers engaged for audit, security and legal defence purposes

We do not sell personal data. However, we may share it with third parties to the extent necessary to provide the Service.

7. International transfers

In the course of the Service, data may be stored and processed on servers or by service providers located in various countries. You accept this. In such cases we endeavour to take reasonable legal and technical measures.

8. Data retention period

Data may be retained for as long as it is necessary for the following reasons:

provision of the service
accounting and tax requirements
legal defence
security and audit
resolution of disputes
backup and restore procedures

After an account is closed, data may be deleted, anonymised or archived immediately or upon expiry of the applicable retention period.

9. Security measures

We apply reasonable technical and organisational measures to protect personal data. Nevertheless, transmission over the internet and electronic storage cannot be regarded as entirely secure. Complete security is therefore not guaranteed.

10. User rights

In accordance with the applicable legislation, you may have the following rights:

to request access to your data
to request rectification of inaccurate data
to request erasure in certain cases
to request restriction of processing
to object
to request data portability
to withdraw consent

To exercise these rights you may contact us at [contact e-mail].

11. Children's data

The Service is not intended for children. We have no intention of knowingly collecting data from persons who have not reached the age of majority.

12. Third-party links and services

The platform may contain links to third-party websites and services. We bear no responsibility for the privacy practices of those parties.

13. Changes

This Privacy Policy may be updated from time to time. The updated version takes effect from the moment it is published.

14. Contact

For questions relating to privacy:
Company: Hadıyev Məhəmmədəli Fəxrəddin VÖEN 1202614302
Address: Baku, Khazar district, Bina settlement, Aleksandr Marxevka 49
E-mail: support@aisalespos.com
Telephone: +994518809090
Website: aisalespos.com